IBM and Sharp Electronics Europe (Sharp) signed a seven-year business process services agreement to transform Sharp’s European organisation in order to become more efficient, reduce cost and implement a standard process model across Europe. The contract includes the outsourcing of finance and administration services for Sharp’s major European countries to IBM.IBM will deliver financial and administration services including Purchase to Pay, Order to Cash and Sales Administration Support from IBM centres in Poland and India. The Krakow delivery team will support nine different languages for twelve different countries.
"Speed and efficiency of implementation are key for Sharp, as we signal major change in our organisation. IBM has been able to engage quickly and start working with our teams” says Paul Molyneux , CEO for European Operation, Sharp Electronics. “On top of this, IBM brings strong business process knowledge, technical expertise and a flexible, responsive delivery model to optimise our business process performance, and guarantee additional savings in support of our core business. We have set aggressive efficiency targets of up to 40 percent.”
With the implementation already underway, Sharp continues to underpin the cost optimisation programme the company is currently running.
“It has been a very strong partnership between the Sharp and IBM teams from the beginning.” states Jason Dies, General Manager IBM Global Process Services Europe. “We will support Sharp achieving the benefits and agility required for their transformational journey.”
|PRESS RELEASE Sharp Electronics Europe Signs 7 Year Contract with IBM||50.92 KB||04.12.2012|