Sharp Europe today announces the formation of a new European IT Services division following the acquisition of ITpoint AG (ITP), a leading Swiss IT Services Company that provides a sophisticated suite of integrated solutions and managed service for the workplace. This acquisition further expands Sharp’s service offering, building on the successful acquisition of Complete I.T.(CIT) in 2019, Sharp’s first UK-based IT Services Company. The formation of Sharp’s European IT Services division establishes its status as a digital transformation provider.
Sharp’s new European IT Services division will be led by founder of CIT, Colin Blumenthal, who is the newly appointed Vice President IT Services Europe. Colin Blumenthal said: “This is an important strategic milestone which will transform Sharp’s business in Europe, and enable us to continue to invest and focus on growing a service portfolio that adapts to the changing needs of our current and future customers. Further expanding this new division of our business is a strategic priority, and we are excited to bring these new offerings and add value to our customer base across Europe”.
As part of its IT Services offering, Sharp has established its own pan-European IT Service Helpdesk, the European Technology Support Centre (ETSC) in Warsaw, run by Sharp employees who provide customers with up to 24/7 multi-language helpdesk support for IT Services. Working in conjunction with local operations, ETSC are supporting a rapidly expanding base of national and multi-national customers with various IT Services, from taking care of cyber security to actively monitoring systems to spot and fix even minor problems before they become a wider issue. This gives customers peace of mind and allows them the freedom to focus on running their business.
The combination of capabilities sourced from this new IT Services division also enables Sharp to add a new dimension of smart office services to its MFP, display, ePoS and laptop offerings, extending the value chain from these products.