Synappx Cloud Print Support
Everything you need for support for Synappx Cloud Print
Access the guides below for answers to your questions, further information, and support for using Synappx Cloud Print, and find out more about the latest features and updates.
What's new
Version 1.8
- Direct Connect MFP Onboarding - improves installation, providing a new option for easy MFP onboarding
- New ‘Single Step’ MSI Installer - enables deployment of the PC Client, printer driver and Windows config in one step
- New Modern, Refreshed MFP UI - redesigned and refreshed modern UI introduces a new look for Synappx product family
- Direct Login to IDP Option - Re-introduced in v1.8 to allow direct authentication to the IDP from the MFP panel
- Performance & Security Updates
Version 1.7
- Custom IDP - New option for customers without Office 365 or Google Workspaces, including custom tenant creation and full user management
- Embedded Scanning - Full in-app scanning support including scan to email, scan to cloud folder and secure scan
- Auto-activate Users - Simplified user onboarding with auto-activate, welcome email and PIN generation in one operation
- UI / UX Improvements - Continued improvements to deliver a simpler, more intuitive UI and a fresh new look and feel
- Performance and Security Updates
Version 1.6
- 3rd Party Print Support – extends the scope of devices that can be managed by Synappx Cloud Print
- Group Management – groups and new group admin role allow for more granular and distributed management of users
- Device Access Control – allows restriction of a device to a specific group of users only
- Edit User Details - allows correction of ‘displayed name’ in SCP where IDP details are different
- UI Improvements Phase 1 - simplifying and modernising UIs with greater use of icons
Version 1.5
- Guest Printing (BETA) – automated guest onboarding extends the convenience of Cloud Print to guest users
- Mobile App – Now supports Sharp A4 printers and MFPs
- MFP Login – Admin can select default method
- Bug fixes and usability improvement
Version 1.4
- 2-factor authentication improvements
- Support for secure direct printing with user authentication
- New mobile application for Sharp A3 devices for convenient mobile printing & scanning
- Improved single sign-on for PC Client
- Improved manual add-MFP operation
- Bug fixes and usability improvements
Version 1.3
- Support for Google Workspaces IDP
- Welcome email containing automatically generated PIN code when new users are activated
- Licensing improvements – easy re-assignment of licenses between MFPs
- Bug fixes and usability improvements
Version 1.2
- Support for Sharp A4 printers and MFPs
- Bug fixes and usability improvements
Version 1.1
- Support for German, French, Spanish, Italian, Finnish, Danish, Norwegian, Polish & Swedish languages
- Bulk deployment improvements
- Bug fixes and usability improvements
Version 1.0
- First release in English and Dutch language