Vrouw aan het printen

Sharp Europe reinvents device management with the launch of Synappx Manage

•    Centralised management of all devices for one unified user experience
•    Remote monitoring and administration, reducing support costs for partners
•    Seamless integration with Sharp’s broader Synappx offerings
•    Eco-reporting for administrators to monitor sustainable print usage

Sharp Europe, a major provider of business technology products and services, is today announcing the launch of its new cloud-based real-time device management platform, Synappx Manage.

The launch marks a huge step forward for cloud-based print management, transforming device connectivity into a business advantage.

As office environments become increasingly complex, with companies often servicing multiple fleets of devices across different locations, Synappx Manage streamlines this process. It empowers businesses to automate workflows, manage devices in multiple locations more efficiently, and take advantage of Sharp’s full suite of integrated technologies to connect people and technology.

The cloud-based platform takes devices and connects them all in one, easy-to-use dashboard. Access to a wealth of analytics across one centralised interface enables administrators to monitor usage, detect faults, issues or policy violations as well as eco-reporting to help understand their sustainable print usage.

Devices can not only be controlled remotely, but workflows can also be automated, enabling printing from anywhere. Synappx Manage enables direct cloud connectivity (dependent on device) without the need for intermediary agents or additional hardware.  This supports on device monitoring and simplified fleet management through streamlined, push-based updates to help keep devices aligned with the latest software.

“Synappx Manage is the reinvention of device management. By unifying all devices in one intuitive platform, our customers and partners can maximise the full Sharp ecosystem, while accessing always-on monitoring, control and optimisation of their devices,” says Ben Lake, Senior Product Manager MFP & Printer Products at Sharp Europe.

“This platform gives users greater control over device health and security as well as sustainability eco reporting, a key priority for many businesses.”

Technicians can connect into the printer remotely, meaning a printer becomes the same as other office devices such as laptops, simple to maintain, manage and monitor wherever the location. The dashboard can be personalised to suit business needs. Not only is this easier for IT and facilities managers, but it also lowers costs by reducing site visits and time needed to update devices individually.

Lake continues: “This is testament to Sharp’s commitment to our partners and customers, helping them connect their people and technology to create maximum business impact. With Sharp as its technology partner, businesses can close the gap between software and hardware in their increasingly fluid, hybrid workplaces.

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Notes to editors

Available features and reporting analytics are dependent on device. 

Synappx Manage is available now. For more information, please visit www.sharp.eu.

About Sharp Europe

Sharp Europe helps organisations thrive in a rapidly changing working world. Through connecting people and technology, we deliver trusted, tailored solutions for the workplace and public spaces that increase efficiency and enhance performance, while freeing up our customers to focus on what they do best.

Headquartered in London, Sharp Europe work with customers in the private and public sectors, with a portfolio ranging from printers and advanced display technologies, through to IT Services and collaboration platforms like our Synappx Services.

Part of Sharp Corporation, which has over 39,000 employees worldwide, Sharp Europe has more than 500 IT practitioners supporting our European customers, offices in 17 countries and four manufacturing facilities across Europe.

As part of Sharp Corporation, Sharp Europe is investing and leading the industry in new areas of technology. As our customers’ needs shift, we are the perfect partner to connect them to the technology that will drive their business forward.

For more information, please visit www.sharp.eu