Sharp Europe has announced the expansion of its Synappx solutions ecosystem with the launch of Synappx Cloud Print 2.0 and the introduction of Synappx Cloud Capture, a next-generation AI-powered document capture solution designed to help organisations simplify print management, automate document workflows and unlock greater value from their multifunction printers (MFPs).
Sharp is extending the role of the MFP beyond printing and scanning to an intelligent gateway for business workflows. The new solutions form part of Sharp’s growing ecosystem of cloud-based services that complement hardware investments and help customers improve efficiency, security and productivity.
"Print technology remains an important part of the modern workplace, but customers increasingly expect more than hardware alone," says Rob Davis, Solutions and Services Business Manager at Sharp Europe. "Our Synappx ecosystem is designed to extend the value of the MFP by integrating it into wider digital workflows. With Synappx Cloud Print and Synappx Cloud Capture, we're helping organisations simplify everyday processes, strengthen security and accelerate digital transformation."
Synappx Cloud Print 2.0: simpler, smarter print management
Synappx Cloud Print 2.0 delivers a significantly enhanced user experience while making cloud-based print management easier to deploy and maintain.
The latest version introduces a completely redesigned user interface across both the MFP and web portal, providing a more intuitive and modern experience for end users and administrators alike. The platform also extends support beyond Windows environments to include Chromebook and macOS devices, enabling organisations to support a broader range of workplace technologies.
Key benefits include:
• Secure pull-printing, allowing users to release print jobs only after authenticating at a connected device.
• Multiple authentication options including PIN, email, URL authentication and card or fob access.
• Simplified onboarding through integration with existing network directories and automated user provisioning.
• Enhanced administrative visibility, including fleet-wide monitoring, usage reporting, audit trails and security oversight.
• Regular cloud-delivered updates and security enhancements without requiring customer intervention.
Synappx Cloud Capture: bringing AI-powered intelligence to documents
Launching as Sharp's first solution built around AI from the ground up, Synappx Cloud Capture helps organisations transform unstructured documents into actionable business data.
The cloud-based platform captures information from multiple sources including MFPs, email inboxes, folders and cloud storage services. Using AI-powered extraction and classification capabilities, it can automatically identify, extract and process key information from documents such as invoices, customer correspondence and business forms before routing that information into downstream systems.
Capabilities include:
• Extracting supplier details, invoice numbers and line-item information from invoices.
• Identifying and categorising customer correspondence such as complaints or service requests.
• Routing validated information into accounting, HR or other line-of-business applications.
• Automating manual document processing workflows while maintaining human oversight.
Unlike traditional document capture solutions that often require extensive professional services and custom coding, Synappx Cloud Capture uses AI to dramatically simplify implementation. Users can setup the system using sample documents, define required data fields and establish confidence thresholds to ensure appropriate human review where necessary.
The solution includes configurable workflow blueprints, review processes and dashboards that provide visibility into document volumes, processing status and licensing utilisation.
By reducing deployment complexity and implementation costs, Synappx Cloud Capture makes advanced document automation accessible to small and medium-sized businesses as well as larger enterprises.
A connected ecosystem for modern workplaces
Together with Synappx Manage, Sharp's remote monitoring and fleet management platform, Synappx Cloud Print and Synappx Cloud Capture create an integrated ecosystem that helps organisations bridge traditional print infrastructure with modern IT services and digital workflows. Synappx Cloud Print 2.0 and Synappx Cloud Capture are now available through Sharp's partner network.
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About Sharp Europe
Sharp Europe helps organisations thrive in a rapidly changing working world. Through connecting people and technology, we deliver trusted, tailored solutions for the workplace and public spaces that increase efficiency and enhance performance, while freeing up our customers to focus on what they do best.
Headquartered in London, Sharp Europe works with customers in the private and public sectors, with a portfolio ranging from printers and advanced display technologies, through to IT Services and collaboration platforms like our Synappx Services.
Part of Sharp Corporation, which has over 39,000 employees worldwide, Sharp Europe has more than 500 IT practitioners supporting European customers, offices in 17 countries and four manufacturing facilities across Europe.
For more information, please visit https://www.sharp.eu/
